Shipping Information

We strive to provide a seamless shipping and delivery experience to our valued customers. Below is an overview of our shipping and delivery processes:

  1. Delivery scope: Fotangonline provides delivery services to customers around the world. For detailed information, please contact customer service.
  2. Delivery methods: We cooperate with many well-known logistics companies to provide standard, expedited, and other delivery options.
  3. Delivery time: Domestic orders: Generally, orders will be shipped within 1-3 working days after payment confirmation. The specific delivery time depends on the distance from your location, usually 3-7 working days after shipment. Arrive within. International orders: The delivery time for international orders is longer, usually 7-20 working days. The specific delivery time is subject to the information provided by the logistics service provider.
  4. Shipping costs: We offer free shipping.
  5. Order tracking: After the order is shipped, we will provide a detailed logistics order number. You can track the location of your package through the "Fotangonline" official website or the logistics company website.
  6. Instructions for signing: When signing for the package, please be sure to check whether the packaging is intact. If there is any damage, please confirm with the courier in person before signing for the package. If you find a problem, please contact our customer service team immediately.

It's important to ensure that all shipping information is accurate to prevent delays or issues during transit. Shipping companies usually have guidelines and tools for preparing and entering this information correctly. If you have specific shipping inquiries related to an order or logistics process, feel free to provide more context, and I'll do my best to help with further details.